Company - Calabash Mint
About us
Established in 2006, Calabash Mint has grown into a significant organisation by providing the highest quality washroom services in London, Berkshire, Essex, Hampshire, Kent, Oxfordshire, Surrey and Sussex.
Calabash Mint look after high profile brands and leading companies, including schools, hotels, golf clubs, hospitals, restaurants, offices and retail stores. We are proud that for several years these businesses have relied on us to maintain their company’s image.
The Emphasis
Our emphasis has always been to provide the kind of service that will encourage clients to remain with us over many years. Due to a more hands on approach our washroom hygiene service appeals to the more discerning clients. We relish the challenge of finding solutions to problems our clients have had with their washroom hygiene services in the past.
Services
We offer a wide range of washroom hygiene products and toilet facility services designed to support your business. Our services include: sani bins, air fresheners, soap dispensers, paper towels, roller towels, hand dryers, sanitisers, water management, vending machines, prozone, sani sleeve, clinical bins, baby changing stations, babyminder child seats, nappy bins and logo mats.
Team
Our ethos of effective training, encouragement and staff incentives has enabled us to sustain growth in all areas of our business and we hope to continue strengthening our team so they will in turn enhance our company.
Mission
We will always provide you with the highest level of washroom service possible.
We will help maintain your corporate image and always do our best to assist, even in unusual circumstances. We will always endeavour to make you proud of your premises.
Over the years we have developed a proven ‘Calabash’ process.
Our enthusiasm, attention to detail and the interest we take in your business set us apart from the competition.
Culture
We set the highest standards and will always work hard for you with honesty and integrity.
Our attention to detail and our client care are second to none.
We only employ the best staff in every area of the business.
We offer opportunities to keen, well-motivated people and give them plenty of scope to develop within the company.
Read what our clients say "We are extremely happy with the service we have been receiving from Calabash Mint for the past few years right from the technicians up to our dedicated manager. Highly recommended for being competitive and providing great customer service." "Calabash Mint are always flexible with quick installations to ensure we are up and running smoothly and efficiently. Their interactions with our customers / tenants have always been professional and friendly. Since taking over on 3 of my sites I have seen an instant improvement in service and had positive feedback from My Tenants." "We have used different washroom hygiene services companies in the past, like Initial or PHS, and have found Calabash Mint to be a Breath of Fresh Air." "Absolutely amazing service from this company – saw a posting on LinkedIn for their alcohol hand sanitiser and decided to order some in preparation for reopening. Not only great service but extremely fair pricing – some companies have massively hiked their prices during these tricky “Covid” times – but the team at Calabash are extremely competitive. This was the first time that I have ordered anything from Calabash but it certainly won’t be the last. Totally impressed!" "Calabash Mint's customer service has been wonderful. We really appreciate their advice as to which product would suit our needs and ensuring we are happy. I can’t recommend them highly enough." "Your company has been flexible and understanding in regard to our changing requirements. The level of service that we have received has been exemplary, prompt, consistently professional and friendly." "Calabash Mint have been a contractor at the IBMS HQ in the City for many years providing a service which has always been consistently professional, responsive and friendly throughout this time." "Calabash Mint helped us save when renewing our hygiene services contract. I would recommend their services." "We are extremely happy with the service we have been receiving from Calabash Mint for the past few years; right from the technicians up to our dedicated relationship manager. Highly recommended for being competitive and providing great customer service." "I would have no hesitation in recommending Calabash Mint for hygiene services. Customer services are polite and very responsive." "I have always been very pleased with the service that is provided by Calabash Mint. Their operatives are very smart and professional. I feel that they are very customer focused. If I need to extend or change a date for our service it is always dealt with very quickly." "I am very happy to have Calabash Mint as my school washroom service provider. Both our staff and the parents feel safe knowing that all their technicians are CRB Checked." "We switched to Calabash Mint because we were dissatisfied with our existing provider and have been very pleased to have made the move in 2011. The work is always carried out discreetly, efficiently and to a high standard… I would happily recommend them to other organisations." "I would very much like to express my appreciation to Calabash Mint, from those that I speak to on the telephone to your onsite team at the school. I am very appreciative of the way in which you are able to adapt to my ever changing requirements and the promptness of your deliveries. I look forward to our continued working relationship." "I am delighted with the services that have been offered and is still on-going. The Sanitary bins are now regularly serviced each month, and the air purifiers have all been rectified and are serviced as per the agreed schedules. All in all a vast improvement on the previous regime." "We have been using Calabash Mint for several years now at numerous sites across London. During that time they have consistently delivered a first class service with excellent response to any changes or demands that our business has required. The Calabash Mint team demonstrate a genuine desire for client satisfaction." "Thanks a lot for all your help. We have received a very good service and a fantastic deal. We would recommend anyone to use Calabash Mint." "We have only recently become a customer of Calabash Mint, but in this short space of time they have made working with them extremely easy. Their customer service team is always friendly and professional." "We have been using Calabash Mint for a while now and have always found then to be helpful and efficient and have never had a problem with their service." "Since changing to Calabash Mint, we now have both a good washroom service with friendly staff that visit our site as well as helpful customer service at the end of the phone." "We are very happy with Calabash Mint for the quality of service they are offering. This company is truly professional in all aspects, we are impressed with their staffs’ polite attitude whilst handling queries." "I feel Mint provide a very reliable service and their technicians are always discreet." "I am continually impressed by the excellent services that Calabash Mint provides. A special thank you to the technicians and the customer service teams for providing such a consistent, friendly and reliable service. We would certainly recommend Calabash Mint to another business." "From my experience this company are second to none with regards to their service and reliability. Any problems we have had in the past have been dealt with immediately. I can highly recommend them." "I'd been told that washroom hygiene services companies can be large, with little care for their clients. From start-to-finish this has not been my experience with Calabash. It's been wonderful working with the whole team (especially the lovely guys who installed the units). My feeling is that you have real understanding of your products and how you can make a real difference if you are given the chance." "First impressions are everything these days so it's important to us that our facilities are clean, hygienic and well looked after. People look at toilet facilities, cleanliness etc. and they can judge the whole club on those first impressions. Calabash supply us with great washroom products, they send staff on a monthly basis to replenish them. I spoke with different golf clubs who use Calabash - we'd definitely recommend them because of the level of service that we receive." "Thank you for a continued excellent service and streamlined operation from Calabash Mint. Our clean sanitary bins mean a lot to an all-girls school." "We are delighted with the service we are receiving from Calabash Mint. I would particularly like to thank Lorena who services our soaps etc. She has kept us stocked up in her calm and efficient manner even during our building works when soap dispensers and air fresheners disappeared for a while (and she always remembers the fragrances that we do not like). As one of the faces of Calabash she is a credit to you." "We have used Calabash for 18 years and have never had a single problem. Their staff are delightful and full of integrity - essential when working in a jewellery environment like ours." "Mandy is lovely to work with. She is conscientious, thorough and always advises of any concerns. A great asset and the best person we have had on our washroom hygiene service." "We are very pleased with a friendly and professional washroom service we receive from Calabash Mint. Communication is the key and we have the same person who always phones before they service." "I wanted to thank you for the great washroom hygiene service that we are receiving from Calabash Mint, you have a great team there and the quality of the services that our school is receiving is testament to that." "During the tendering process, you will hear promises of performance from many companies but few will actually deliver. However, Calabash are unique, in a fairly desperate business, in keeping all their promises. You would be mad not to appoint them." "It is reassuring to know that with Calabash Mint looking after our contract we are in safe hands. The quality of the service we receive is outstanding."Client feedback