Sustainability
Calabash Mint recognise that our activities impact on the environment, and as such we have created an environmental policy to help identify and minimise these impacts.
Calabash Mint aims to:
Minimise production of waste and increase recycling rates by following the waste hierarchy (reduce-reuse-recycle)
Minimise consumption of energy and water
Minimise the environmental impact of activities on site
Minimise the emissions from vehicle use
Promote the use of materials and products with recycled content or from sustainably managed sources
To achieve this aims we will:
Comply with environmental law and regulations
Work continuously to improve the effectiveness of our environmental management
Provide appropriate environmental training for all employees
Constantly review the suppliers, chemicals and processes within our operations
Seek to prevent pollution before it is produced
Reduce, reuse and recycle wherever possible
Monitor our environmental performance regularly to ensure we meet the standards
1. General
Calabash Mint will uphold its position as a UK leader by conducting all operations in a manner that is protective of the Environment and Health and Safety of employees, customers and the community.
Calabash Mint foster and promote environmentally sustainable business practices through participation in industry groups, government agency forums, advocacy and citizen groups in the development of practical legislation.
2. Specific Responsibilities
2.1 Director
Defining and developing the strategic direction of the company.
Management of key roles within the business – Sales Manager, Operations.
Creating and improving fun, drive, change behaviours / atmosphere in the working environment and processes.
Ensuring that the processes interact and are delivering their intended outputs.
Ensuring the promotion of awareness of customer requirements throughout the organisation.
Managing IT within the company.
Defining and developing the strategic direction of the company.
Administrative systems within the company.
Financial controls within the company.
Overseeing all finance and administration.
Overseeing Credit control.
Overseeing Purchase Ledger.
Company payroll.
2.2 HR & Compliance Manager
Managing and developing the HR Department.
Recruitment and Onboarding.
Policy Development and Compliance.
Employee Relations.
Team Support and Well-being.
Ensuring that the integrated management system conforms to the requirements of 9001:2015 and 14001:2015.
2.3 Operations Manager
Overseeing the smooth and efficient running of Calabash Mint’s service operations.
Managing the Operations Team, Service Manager, and Installation Technicians.
Maintaining operational efficiency.
Managing customer communications.
Addressing service complaints.
Ensuring a cost-effective approach while continually improving internal processes to enhance customer satisfaction and support the team’s development.
Organising all activities for company vehicles.
2.4 Service Manager
Responsible for overseeing all Service Drivers to ensure servicing of all Client Sites is maintained at a high level.
Communicate with the Director, Operations Manager, Operations Team and Customers regarding all servicing and any issues arising.
Monitoring Service Driver performance to ensure best standards are achieved and to provide ongoing training.
Assisting Service drivers on sites where required.
Maintaining training records.
Carrying out quality control checks at client sites.
Assisting with the organisation of Driver Routes.
3. Arrangements
3.1 Process of disposal of offensive waste
Offensive Waste, also referred to as Non-Infectious Waste, can be a complex waste stream to manage
Offensive Waste can be considered as the following:
– Soiled nappies
– Faeces and other bodily secretions
– Disposable bed pan or bed pan inners – Incontinence pads
– Stoma bags
– Urine containers
Once our Service Driver has collected waste from our Clients, these will be transfer to our partner Grundon Waste Management
Grundon Waste Management is our partner company who we use to dispose of waste collected from our Clients. They process it through their Sterilwave machines. These reduce the volume of the waste by around 80% by maceration leading to an end product RDF “flock” which is then compacted and sent to waste to energy facilities. The tiger bag process can reach 100 degrees so, although there should be nothing infectious in this waste stream, it is a nice “fail safe” to know that most Tiger bag processes also reach temps where sterilisation occurs
3.2 Vehicles
We endeavour to control the level of harmful emissions, wherever practicable.
We have changed our vehicles to hybrid or very low emissions vehicles or are changing them upon renewal of the leases.
All of our vans are diesel (getting better mileage than traditional gasoline engines and diesel fuel requires less refining).
3.3 Resources
We promote the use of water saving facilities to minimise consumption of valuable water reserves.
We promote the use of energy efficient systems, and reflect this in our choice of factory and office accommodation.
3.4 Suppliers
We endeavour to purchase only from suppliers who share our concern over the environment, and ensure their own operations reflect this requirement.
3.5 Products
Whenever possible we use products from sustainable resources. We are encouraging our clients to switch to non–aerosol air fresheners. With no propellants, solvents and CFCs they are safe to use and recycle. With low VOSs they’re ideal for green building and LEED certification requirements.
3.6 Batteries
Our activities requires the use of a large amount of batteries.
Whenever possible we promote the use of rechargeable batteries, providing and charging the batteries in our warehouse.
Once the batteries life has come to an end we dispose them in recycle containers and are taken to an approval recycling centre.
3.7 Management system
In our commitment to preserve and minimise the impact of our activities on the environment we have implemented an environmental management system (ISO 14001:2015) and a quality management system (ISO 9001:2015). These tools help us to control, monitor and standardize our procedures towards a better environmental practice.